Frequently Asked Questions

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Is FanHalf Legal?
Yes. FanHalf closely follows the guidelines of the Unlawful Internet Gaming Enforcement Act, from which Daily Fantasy Sports evolved.
Who can play on FanHalf?
FanHalf is open to anyone 18 and over who resides in a state in which Daily Fantasy Sports is deemed legal. FanHalf closely monitors all emerging state guidelines for DFS. FanHalf will currently accept deposits from residents of these States: Alaska, Arkansas, California, Connecticut, Florida, Kansas, Kentucky, Maine, Michigan, Minnesota, Nebraska, New Hampshire, New Jersey, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Rhode Island, South Dakota, Utah, West Virginia, Wisconsin, Wyoming. There are several other States that have recently established licensing and regulation procedures for DFS. FanHalf is seeking to obtain DFS Operator licenses in many of these States. If you would like to check the status of any State that is currently not on our list of open States, please free to contact us via email to support@fanhalf.com.
What games does FanHalf offer?
FanHalf currently offers contests for NFL and NBA. Contest options are Public Winner-Take-All and Head-to-Head games that are offered in our Lobby, and Private contests in which users can challenge their friends via email invitations.
How safe are my funds?
All user deposits are kept in an independent bank account whose funds are completely segregated from operational funds. Deposits are made through SSL encrypted portal.
I live in a State whose residents are accepted by FanHalf. Why is FanHalf not accepting my deposit?
FanHalf utilizes a very sophisticated system of Customer Identity Verification. Failed deposit attempts in these cases likely stem from either of these scenarios : 1) an incomplete Customer address. Please make sure to complete all requested address fields. 2) Deposit attempts must originate from an IP address that is recognized by our system as originating from a State that is accepted by our system. If you are attempting a deposit from within a State that is currently blocked by our system, even if you are a resident of another State that is allowed, your deposit will be rejected.
Will FanHalf accept a debit card deposit?
Yes, but please be advised that using a debit card will likely require a follow-up phone call to your bank for verification. Our users report efficient, hassle-free deposit experiences when using a credit card.
Where are my Bonus funds displayed, and how are they applied?
Your Bonus funds are displayed in parentheses to the right of your Account Balance on the upper right corner after you log in. The Bonus will gradually become real cash in your account as you play cash contests on the site. Bonus money is transferred to your account balance at a rate of 4% of the entry fee for each cash contest you enter. For example, if you enter a $25 contest, $1 of your pending bonus will be applied to your account balance. If you cancel an entry or a game does not fill, the entry will not be counted towards your bonus.
What happens if I reserve a spot and forget to answer the contest questions?
True Fans never miss a game! But we know stuff happens. If you're not around at half-time you can still submit your answers anytime prior to the end of half-time. You won't be removed the from the contest if you fail to answer questions. However, any answer in your entry left blank is a 25 point penalty.